Retabet operates under a formal Fair Play Framework that governs all gaming activities on the platform. The framework ensures fairness, impartial outcomes, and adherence to applicable laws and internal policies. It applies to all games, bets, and account interactions, and is designed to protect player rights while maintaining competitive integrity.
All game outcomes are driven by a cryptographically secure Random Number Generator. The RNG is subject to independent testing and certification by an accredited testing facility. Retabet maintains an auditable record of RNG evaluations and related methodology, and internal controls ensure ongoing integrity. The average payout percentage for each game is reviewed monthly to verify fairness in distribution. All game events and financial transactions are recorded in a secure audit trail, which may be inspected by eligible players upon written request in accordance with applicable policies and laws.
Players may view wagering activity and game results within their account. Payouts and win amounts are calculated strictly in line with published game rules and payout tables. In the event of a discrepancy, players may initiate a formal dispute, which will be investigated using preserved transaction logs and game event records. Resolution timelines are defined in Retabet’s dispute procedure and are communicated to the player during the process.
Retabet employs robust security measures to protect data integrity and financial transactions. This includes encryption in transit and at rest, access controls, and continuous monitoring for suspicious activity. A proactive fraud prevention program operates across all operations, and we may request identity verification documents to confirm account ownership and ensure compliance with anti-money laundering and gambling regulations. All data handling adheres to applicable privacy and data protection standards.
Participants must be at least 18 years of age. Retabet provides tools to implement deposit, wagering, and loss limits, along with time-out and self-exclusion options. We monitor play patterns for potential problem gambling indicators and offer access to responsible gaming resources, support contacts, and guidance on seeking help when needed.
Games are governed by clearly published rules and payout structures. The platform relies on independently tested RNG and regulatory safeguards to ensure fairness. Promotional terms, wagering requirements, and eligibility criteria are disclosed in advance and applied consistently. In cases of dispute, Retabet follows a defined process to review and resolve issues promptly and fairly.
Data collection is limited to information necessary to provide services, process payments, and comply with legal obligations. Retabet’s privacy policy outlines data processing practices, retention periods, and data recipients. The cookie policy describes the use of cookies and how to adjust preferences within the platform. Non-essential cookies may be disabled where technically feasible, subject to maintaining essential service functionality.
Players may file formal complaints through the designated support channel. Retabet may disclose or provide access to relevant audit and transaction files to the player upon legitimate request and in accordance with applicable laws and internal procedures. Timely responses and ongoing updates are provided as part of the investigation process.