Retabet is dedicated to responsible gaming across all platforms. This policy establishes practical controls, customer education, and support mechanisms to ensure gambling remains a safe, voluntary activity. Access to products may be restricted or adjusted to protect players and the integrity of the service.
Responsible gaming is the disciplined approach to engaging in gambling as entertainment, with explicit awareness of the risks involved. Retabet provides tools and processes that enable customers to manage time and money spent, while ensuring transparency, fairness, and compliance with applicable laws.
Retabet offers customer-driven controls and procedures designed to help you maintain control over gaming activity:
Changes to limits or self-imposed measures require authentication and apply across the Retabet account, including all linked products where applicable.
You may request temporary or permanent self-exclusion to suspend access to Retabet services for a defined period. During exclusion, your account is blocked from login, deposits, and wagering activity. After the exclusion period ends, reinstatement is subject to verification and guidance from Retabet support. Reinstatement may require a cooling-off interval and a review of responsible gaming commitments.
Retabet operates in jurisdictions where gambling is legally restricted to adults. We implement robust age verification during registration and at routine intervals to prevent underage participation. Staff are trained to identify indicators of underage access attempts and to enforce ID checks. Any attempt by a minor to gamble is prohibited and will be reported to the appropriate authorities in accordance with local law.
If you believe your gambling may be becoming a problem, stop playing and seek appropriate support. Consider contacting a national or local problem gambling helpline or a licensed mental health professional. Retabet also provides information and links to independent, confidential resources and supports, and our customer care team can guide you to appropriate services tailored to your jurisdiction. If there is immediate danger or a medical emergency, contact local emergency services without delay.
When you apply self-imposed limits or engage responsible gaming tools, Retabet processes related data consistent with applicable data protection laws. Data is used solely to enforce limits, monitor risk, and comply with regulatory obligations. Access to such data is restricted to authorized personnel and is retained only for the period required by law and policy.
Retabet maintains trained staff and documented procedures for responsible gaming. We conduct ongoing monitoring of account activity to identify patterns that may indicate risk, and we engage independent experts to review our controls and update them in light of best practices and regulatory developments. Customers are encouraged to report concerns to Retabet support, which will review and respond in a timely manner.